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Gen AI is one of the fastest growing categories in the world of AI right now, and one of the riskiest. A model that can generate almost anything can also generate content that breaks Creem’s Terms of Service and the rules of the payment providers behind every card payment. Creem supports this category with products built for it. If you sell a Gen AI product, your integration must use them before you go live and for as long as you sell on Creem.
These requirements apply to every product or feature that generates images or video from user prompts. See AI Wrapper Compliance for the full scope and the website requirements.

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Why this integration is required

Creem is the merchant of record for every sale on your store. That makes us the seller, and we answer to our payment providers for what your product generates. Promising that you moderate is not enough. Creem needs to show that every paid generation on your product passed a content check. The integration on this page creates that record, and it is what lets Creem accept Gen AI products that most payment platforms turn away.

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What you need to integrate

Two Creem products, used together:

Customer Credits

Each of your users gets a credit wallet. Every purchase adds credits to it, and every generation spends from it.

Moderation API

Screens every prompt before it reaches your model. Each credit spend carries the ID of the moderation result that cleared it.
Together they link every payment to the credits it bought, every generation to the credits it spent, and every spend to a screened prompt. That chain lets the Creem compliance team monitor how your product is used, and protects you from issues raised by payment providers or regulators.

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Requirements apply after onboarding too

These requirements are not a one time onboarding step. Creem monitors every store in the category daily.
If a Gen AI product stops using the required products, or never integrates them, Creem can restrict your store or permanently offboard it. In some cases, your payouts and balance can be frozen.

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You stay responsible for what your product generates

Customer Credits and the Moderation API do not replace your own safeguards. You must follow the Creem Terms of Service and take every measure needed to stop your product from generating prohibited content, including but not limited to:
  • Adult, sexual or pornographic content
  • Deepfakes, face swaps or manipulated images of real people
  • Any content involving minors
  • Extreme violence
  • Terrorism
  • Illegal activity
If your product can generate it, you are responsible for it, whether or not you built the product for that purpose. Check your model setup too:
  • Hosted model APIs: many ship with a safety checker, but it is usually a setting that can be switched off. Some routers do not moderate content at all.
  • Self hosted or open weight models: there are no guardrails unless you add them.
See the full prohibited products list.

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Requirements can change

Customer Credits and the Moderation API are the current requirements for Gen AI products on Creem. The Creem compliance team can change them at any time, by removing a required product or by adding new products, workflows or procedures that your product must integrate for Creem to keep supporting it. This page always shows the current requirements.

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Next steps

Technical Integration Guide

A step by step tutorial for integrating Customer Credits and the Moderation API into your Gen AI app’s generation workflow.

AI Wrapper Compliance

General guidelines for onboarding an AI product on Creem: what is allowed, what is not, and what your website needs.