How to cancel a subscription

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How do I cancel subscriptions that I’m being charged for?

Subscriptions can be cancelled at any time, but you will also lose access to the service or software that you are paying for. You can manage subscriptions and cancel them via my orders →

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How do I request a refund from Creem?

Refunds are handled by the original merchant that you purchased your item from. If there was a problem with the item that you paid for, please be respectful and attempt to contact the original seller using your email receipt. You can find the merchant contact email on the bottom of the email receipt.

If a long-standing issue persists and you still couldn’t resolve it with the seller that you purchased your item from you can speak to us. Contact us→

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Can I contact you about a charge?

If you have any questions about a charge you don’t recognize, or you have noticed an issue with one of your payments or charges you can reach out to us any time and we can investigate for you. Contact us→