Welcome to Creem’s Private Notes documentation! This feature allows you to seamlessly include private notes that are automatically shared with customers after their purchase.
Once configured, the private note system works automatically. When a customer completes a purchase, they’ll receive your private note in multiple locations:
Email Receipt: The private note appears in the purchase confirmation email
Customer Portal: Customers can access the note anytime through their portal
Order Confirmation Page: The note is displayed immediately after purchase (when no redirect URL is set)