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File Downloads with Creem

Welcome to Creem’s File Downloads documentation! This feature enables you to easily distribute digital files to customers after their purchase through our secure customer portal.

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Getting Started

Setting up file downloads for your product is straightforward and requires minimal configuration:
  1. Navigate to Your Product Settings
    • Log into your Creem Dashboard
    • Go to “Products” section
    • Create a new product
    • Enable “File Downloads” feature
  2. Configure Your File Download
    • Upload your digital file(s)
    • Save your configuration

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How It Works

Once configured, the file download system works automatically. When a customer completes a purchase, they’ll receive access to your files in multiple locations:
  • Email Receipt: A secure download link appears in the purchase confirmation email that will lead the user to the customer portal
  • Customer Portal: Customers can download files anytime through their portal

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Best Practices

  • Organize files with clear, descriptive names
  • Compress large files when possible
  • Include readme files for installation or usage instructions
  • Regularly verify file integrity
Pro Tips
  • Consider providing multiple file formats when relevant
  • Include version numbers in file names if applicable

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Common Use Cases

  • Digital Products: eBooks, music, videos, or software
  • Documentation: User manuals, guides, or specifications
  • Resources: Templates, assets, or tools
  • Educational Content: Course materials or supplementary resources

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Security Features

Creem’s file download system implements several security measures:
  • Secure, expiring download links
  • Protected file storage
  • Download attempt monitoring
  • Automated abuse prevention
Need Help? Our support team is ready to assist you with setting up file downloads. Contact us at support@creem.co