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File Downloads with Creem

Welcome to Creem’s File Downloads documentation! This feature enables you to easily distribute digital files to customers after their purchase through our secure customer portal.

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Getting Started

Setting up file downloads for your product is straightforward and requires minimal configuration:

1. Navigate to Your Product Settings
   • Log into your Creem Dashboard
   • Go to “Products” section
   • Create a new product
   • Enable “File Downloads” feature
2. Configure Your File Download
   • Upload your digital file(s)
   • Save your configuration

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How It Works

Once configured, the file download system works automatically. When a customer completes a purchase, they’ll receive access to your files in multiple locations:

• Email Receipt: A secure download link appears in the purchase confirmation email that will lead the user to the customer portal

• Customer Portal: Customers can download files anytime through their portal

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Best Practices

• Organize files with clear, descriptive names
• Compress large files when possible
• Include readme files for installation or usage instructions
• Regularly verify file integrity

Pro Tips

• Consider providing multiple file formats when relevant
• Include version numbers in file names if applicable

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Common Use Cases

• Digital Products: eBooks, music, videos, or software
• Documentation: User manuals, guides, or specifications
• Resources: Templates, assets, or tools
• Educational Content: Course materials or supplementary resources

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Security Features

Creem’s file download system implements several security measures:

• Secure, expiring download links
• Protected file storage
• Download attempt monitoring
• Automated abuse prevention

Need Help?

Our support team is ready to assist you with setting up file downloads. Contact us at support@creem.co