> ## Documentation Index
> Fetch the complete documentation index at: https://docs.creem.io/llms.txt
> Use this file to discover all available pages before exploring further.

# File Downloads

> Allow customers to download protected files after product purchase."


# File Downloads with Creem

Welcome to Creem's File Downloads documentation! This feature enables you to easily distribute digital files to customers after their purchase through our secure customer portal.

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## Getting Started

Setting up file downloads for your product is straightforward and requires minimal configuration:

1. Navigate to Your Product Settings
   * Log into your Creem Dashboard
   * Go to "Products" section
   * Create a new product
   * Enable "File Downloads" feature
2. Configure Your File Download
   * Upload your digital file(s)
   * Save your configuration

## How It Works

Once configured, the file download system works automatically. When a customer completes a purchase, they'll receive access to your files in multiple locations:

* **Email Receipt:** A secure download link appears in the purchase confirmation email that will lead the user to the customer portal

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* **Customer Portal:** Customers can download files anytime through their portal
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## Best Practices

* Organize files with clear, descriptive names
* Compress large files when possible
* Include readme files for installation or usage instructions
* Regularly verify file integrity

**Pro Tips**

* Consider providing multiple file formats when relevant
* Include version numbers in file names if applicable

## Common Use Cases

* **Digital Products:** eBooks, music, videos, or software
* **Documentation:** User manuals, guides, or specifications
* **Resources:** Templates, assets, or tools
* **Educational Content:** Course materials or supplementary resources

## Security Features

Creem's file download system implements several security measures:

* Secure, expiring download links
* Protected file storage
* Download attempt monitoring
* Automated abuse prevention

**Need Help?**

Our support team is ready to assist you with setting up file downloads. [Contact us](https://www.creem.io/contact)